Invaluable: Developing Your Business Savvy – Dave Crenshaw

Invaluable: Developing Your Business Savvy

By: Dave Crenshaw

Level: Appropriate for All

Duration: 53m 59s

Released: Feb 08, 2012

Description

Dave Crenshaw’s Invaluable series reveals how to build a career improvement plan by increasing personal productivity, pursuing different avenues for self-education, and setting up a documented standard of performance.

This installment in the series, Developing Your Business Savvy, explains how understanding your company, your role, and the future of your industry will enhance your value as an employee and advance your talents and career. The course covers how to increase savvy by researching market trends, enhancing your product and service knowledge, and understanding customers and their complaints. Exercise files are included with the course.

Topics include:

• Understanding what your company wants from you
• Understanding the role of money
  Learning about the company’s business
• Sizing up the competition
• Where career and customer intersect
• Understanding the customer profile

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