Todd Dewett – Managing Your Manager
Duration: 1h 31m
In this course, author, keynote speaker, and coach Dr. Todd Dewett shows how to manage your reputation and one of your most important work relationships: your rapport with your boss. Discover how to understand your manager’s world, preferences, and lingo; support your boss’s goals; be a help rather than a hindrance; and lead by offering solutions. Plus, learn how to manage particularly difficult types of bosses, such as the boss who’s never available, the mean boss, or the boss who acts better than everyone else.
Contents:
01. Introduction
- Welcome 1m 14s
02. Understanding Yourself and Your Boss
- Overview of managing up 3m 50s
- Understanding anyone else starts with you 3m 52s
- Exploring your social capital 4m 15s
- Learning your manager’s world 3m 36s
- Understanding your manager’s motivations 4m 7s
- Understanding your manager’s expectations 3m 33s
- Chapter Quiz4 questions
03. Managing the Relationship
- Choosing your communication channels 3m 43s
- Being helpful 3m 17s
- Helping your manager make decisions 5m 27s
- Making promises 3m 28s
- Promoting yourself 4m 8s
- Responding to feedback 5m 25s
- Documenting issues 3m 9s
- Avoiding tricky issues 3m 25s
- Chapter Quiz5 questions
04. Handling Common Challenges
- Working with a new manager 3m 33s
- Working with an unavailable manager 3m 18s
- Working with a manager you’ll never like 6m 16s
- Working with a remote manager 3m 31s
- Working with a self-important manager 3m 24s
- Working with a less competent manager 4m 1s
- Working with a mean or inappropriate manager 4m 18s
- Repairing a damaged relationship 3m 54s
- Next steps 2m 31s
- Chapter Quiz3 questions
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