Richard Chua – Six Sigma Foundations

Richard Chua – Six Sigma Foundations

Description:

Learn how to apply Six Sigma to drive improvements in the performance of your processes, products, and services. Dr. Richard Chua explains the fundamentals of Six Sigma — a customer-focused, data-driven approach to improvement. He’ll go over the basic concepts, including critical-to-quality (CTQ) requirements, variation, defects per million opportunities (DPMO), the roles and belts of Six Sigma professionals, and the criteria for identifying Six Sigma projects successfully. The rest of the course walks through the five phases of Six Sigma DMAIC — Define, Measure, Analyze, Improve, and Control — and the steps, data, and key deliverables involved in each phase.

Topics include:

• What is Six Sigma?
• Understanding key concepts such as Y = f(x) and sigma level
• Selecting Six Sigma projects and team members
• Planning in the Define phase
• Gathering data in the Measure phase
• Analyzing data in the Analyze phase
• Selecting and evaluating solutions in the Improve phase
• Developing a control plan in the Control phase

Contents:

• 1. Introduction to Six Sigma
• 2. Key Concepts in Six Sigma
• 3. Selection of Six Sigma Projects
• 4. Define Phase
• 5. Measure Phase
• 6. Analyze Phase
• 7. Improve Phase
• 8. Control Phase
• Conclusion

Author:

Richard Chua is a consultant, book author, professor, and certified Lean Six Sigma Master Black Belt trainer.

For the last 25 years, Dr. Chua has trained thousands of executives, managers, and project leaders in Fortune 500 and multinational companies to become Champions and Yellow, Green, Black, and Master Black Belts in the deployment of Six Sigma and Lean Six Sigma. Dr. Chua’s successes have been published as cover stories in magazines such as the American Society for Quality’s Six Sigma Forum Magazine, where he co-authored an article with the CEO of Samsung Electronics, and in Quality Progress with the operations executive at Genentech. In addition to his consulting practice, Dr. Chua is lead professor of operations management in the Jack Welch Management Institute. He holds a PhD in business administration from the University of Minnesota, and a BS in industrial engineering (BSIE) with distinction from Purdue University. Dr. Chua is the author of the Six Sigma Foundations, Six Sigma: Green Belt, Learning Minitab, and Six Sigma: Black Belt courses.

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